Whistler Blackcomb Lodging Is
We learned this the hard way.
When our family is booking Whistler Blackcomb lodging for our weekend
getaways or vacations, we typically like a little variety. One weekend
|Fairmont Chateau Whistler
may treat ourselves to a luxurious stay at one of the two Pan
Pacific Hotels located in the heart of Whistler Village. The
next we may opt for a
more moderately priced condo or hotel. Sometimes we are less than
enthused about what we find when we arrive. Other times our
expectations are exceeded.
And the odd
we end up
with a Whistler Blackcomb lodging DISASTER!
Here's a look at one such disaster and some things you should
understand before you book your Whistler accommodation.
For our spring break vacation last year we decided to spend the week
skiing in Whistler. We booked the last five nights of our stay in one
favorite Whistler resorts (the Fairmont Chateau Whistler) and booked
two nights in a studio condo located in Whistler Village North.
My brother-in-law and I drove up from Vancouver early on the first
Saturday morning of our trip, had a great
day of skiing (sunshine and fresh powder)...
View From The Top Of Whistler
Mountain Tops Poking Through The Clouds
and then met our wives and
kids at Dusty's for a little après ski.
At Whistler Creekside
Out on the patio.
We weren't expecting anything
special when we went to check in to our room before dinner, but what we
found was, well, unbelievable.
1) The closet door at the entrance was off its tracks and stuck in the
2) The carpet was badly ripped (which they tried to cover up by placing
the light over top, nice try)
3) The tap on bathroom sink fell off in my hand when I tried to turn it
4) The blinds on the patio door were a mess
5) The bed was on a 20 degree slope from one side to the other
6) The knobs on the light switch were missing (which probably didn't
matter because half the lights didn't work anyway).
7) There was only one pillow and a thin little blanket for the pull out
a disaster. If you have ever been in a similar situation you probably
know how we felt right about then. Angry is one emotion that comes to
Now, had this been a hotel we would have turned around,
went back to the front desk and dealt with things right away.
Unfortunately, as is the case with a great deal of Whistler Blackcomb
lodging, this wasn't a hotel. It was a privately owned condominium,
managed by a company out of Vancouver
2 hours down the highway. And the person who had checked us in could
not help us. They were simply hired by the management company to
basically hand over the keys.
To make a long story short, I
eventually did get in contact with the management company in Vancouver
(which was lucky as it was 6:30 pm on a Saturday night) and they
eventually arranged to move us to another condo that they managed in
the building. There was no real apology or offer of any compensation.
In the end we wasted the better part of the evening sorting out the
Whistler Blackcomb Lodging
Tips And Lessons
best way to avoid what happened to us is to book yourself in to one of
the higher end hotels/resorts. If there is a problem, the front desk is
open 24 hours a day and they will be able to take care of things
immediately. For the most part, when it comes to Whistler
accommodations, the old saying "you get what you pay for" holds true.
you do decide to book a privately owned condo make sure you know who to
contact if there is a problem. A lot of the owners of privately held
Whistler Blackcomb lodging live in Vancouver (or farther away) so make
sure there is someone in Whistler that can respond to you if there is a